Shipping policy

Shipping Policy

Free US shipping on every order

Standard shipping is free on all orders to addresses in the United States, with no minimum. Express shipping is available at checkout for $15.

Delivery times

Standard shipping (free) typically arrives in 3 to 5 business days once your order ships. Express shipping ($15) typically arrives in 1 to 2 business days once your order ships. Your estimated delivery date is shown at checkout and in your order confirmation email.

Tracking

When your order ships, we'll email you a tracking number so you can follow its progress.

Where we ship

We currently ship to addresses in the United States. If a shipping option isn't shown at checkout for your address, we don't ship there yet.

Lost, late, or damaged packages

If your tracking hasn't updated in 7 business days, your package is marked delivered but you can't find it, or it arrives damaged, email support@tryessentium.com with your order number and we'll make it right.

Returns

Every order comes with our 30-day money-back guarantee from delivery. See our Refund Policy for details.